Privacy Policy

Introduction: Kaplan Residential LLC (“KR”) has a strong commitment to providing excellent service to all of our visitors to our website (“Website”) and we respect our visitors’ concerns about their privacy. We understand that visitors to our Website may have questions about how this Website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern www.kaplanresidential.com.

Browsing: This Website does not collect personally identifiable information from your computer when you browse the site. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information.

Internet Protocol (IP) Address: An IP address is a number that is automatically assigned to your computer when you browse the Internet. When you request a page from our site, our servers log your current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personally identifiable information about you.

Cookies: Our website uses cookie technology. Cookies are strings of text that a website may store on a user’s computer. Our Website uses cookies, but only requires them in the online registration process. Cookies enable our Website to keep track of your preferences and activities relating to our Website. Our website creates session cookies for each visit in order to facilitate your visit. The session cookies expire at the end of the session.

Use of Cookies in E-Mails: We send marketing e-mails on behalf of KR and its affiliates. There are no cookies in the e-mail. However, when an e-mail recipient clicks on a link provided in a marketing email of KR or its affiliates, a persistent cookie is placed on the user’s computer which is used to measure the effectiveness of the e-mail marketing efforts by helping to better understand how our users navigate through the site. The cookie will remain on your hard drive 30 days after the last time you clicked on the coded link in the e-mail, or until you delete it. These cookies do not corrupt or damage your computer or computer files. In addition, we do not use cookies to gather information concerning your visits to websites belonging to parties other than KR. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on KR Website.

Pixel Tags: To track the effectiveness of the advertisements of KR or its affiliates, we may use pixel tags (also known as clear gifs, beacon gifs, 1-by-1 gifs, or web bugs). Pixel tags are not visible to the user of the site and consist of a few lines of computer coding. If you are visiting www.livekaplan.com from an advertisement on another site, the pixel tag references the cookie you received when you clicked on the advertisement. The pixel tag then registers this activity to allow us to count the number of times an advertisement is accessed. In addition, we also measure the requests generated from a particular ad. At no time is personally identifiable information about you or your reservation collected, nor is any tracking information generated from the pixel tag allowed to be used for any other purpose other than to report website activity so we may best utilize interactive advertising.

We may use pixel tags in marketing e-mails that helps us send the e-mail in a format you can read and allows us to know which e-mails you act upon. In addition, we track the aggregate number of e-mails read and whether any of the links in the e-mail were accessed. No other information is collected or used from pixel tags.

Information We Collect: When we need to collect personally identifiable information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to receive information, we will ask you for your information such as your name, address, telephone number, e-mail address, and certain preferences in order to process your request. We will use your e-mail address to send a confirmation and, if necessary, we may use the other information to contact you if we need help to process your request.

E-Mail: It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. Every time you receive e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.

KR’s Use of Information: We treat the information you provide to us as confidential information, but we do not offer a warranty of confidentiality. Laws applicable to confidentiality of personal information vary by State and by country. Information provided by use of our Website is received and stored in Florida in the United States. The personally identifiable information you provide to us is made available to the KR affiliate that is the developer of the particular apartment, condominium, or other housing opportunities about which you request information. Unless you tell us otherwise, the information you provide may be used by us for direct marketing of any of our affiliate’s projects.

Disclosure of Information to Third Parties: KR prohibits the sale or transfer of personal information to persons or entities unaffiliated with KR unless you have given your express approval for such a sale or transfer.

Links to Other Sites: If you choose to leave www.livekaplan.com via links to other websites, KR is not responsible for the privacy policies or content of those sites, nor is KR responsible for the cookies or other pixel tags those sites may use.

Legal Issues: This is a website created and maintained in the United States by a Florida based business and is subject to the laws of the State of Florida and those of the United States. KR will disclose personally identifiable information, to the extent known, without your permission when required to do so by law, or when there exists a good faith belief that such action is necessary to protect against harmful events occurring to KR, its employees, its customers, or its property (including this site) or to a third party.

Privacy Policy Effective Date: The privacy policy is in effect at the time of each visit to our site. Please check our privacy policy each time you visit our website if you are concerned about how your information will be used. The privacy policy changes. In the future, we may need or desire to change the privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.